Terms And Conditions
Our payments are handled by PayPal and Amazon Pay. We accept payment via PayPal and Debit/Credit card's from the following countries:
Guernsey, Jersey, Andorra, Austria, Belgium, Czech Republic, Republic of Cyprus, Denmark, France, Finland, Germany, Greece, Greenland, Gibraltar, Hungary, Ireland, Italy, Iceland, Luxembourg, Netherlands, Norway, Montenegro, Malta, Monaco, Portugal, Poland, Spain, Sweden, Switzerland, Vatican, Argentina, Australia, Brazil, Canada, China, Falkland Islands, Hong Kong, India, Japan, New Zealand, Philippines, South Korea, Singapore, Taiwan, USA.
Amazon Pay can be used from:
USA, UK, Germany, France, Italy, Spain, Luxembourg, the Netherlands, Sweden, Portugal, Hungary, Denmark, and Japan.
You can checkout securely with your Debit/Credit card on our site and if you have an account with PayPal then you can log in as you normally would and pay via your PayPal account.
At checkout you will see the Amazon Pay button. When you click this Amazon will ask you to login to your Amazon account. As an Amazon member, you will not have to complete all of the Kode-Store checkout fields except for those necessary to complete your order. The only information Kode-Store receives from Amazon is your shipping details and nothing else.
Kode-store’s checkout is very easy, but if you do encounter any problems just let us know and we will sort it out for you.
Purchases from kode-store.co.uk will be shown on your statements as kode-store.co.uk if you checkout via PayPal and KS Kode-Store if you checkout via Amazon.
We do not store or keep any of your credit or debit card details on our server.
All our items are sold with shipping included for delivery within the UK which includes Scotland, Wales and Northern Ireland (unless otherwise stated), most of our parcels are sent via a trackable or signed for Royal Mail or ParcelForce service. We use these services in case if you are not in when your parcel arrives then you can always pick it up from your local Royal Mail sorting office the next day. We think this is excellent value for money and peace of mind.
We will endeavour to send your item to you the next day or as fast as we can, but as some of these items are delicate we will take extra time, if needed, to ensure they reach you in the condition we described them, so with some items it may take a couple of days before we post.
Please be patient, but you are most welcome to send us an email and we will update you on its progress.
Items in our store that are labelled *** COLLECTION ONLY *** are too large to post and can be collected from Kode Store's location in Horley, Surrey. Please see our Contact details for the address.
Please complete payment via checkout before collection and ensure you fill in your phone/mobile number in the checkout form so that we can contact you to organise the time and date for the collection that will suit you best.
*IMPORTANT* If you have a specific need, time or date for the collection please contact us before purchasing.
All items bought by customers from outside of the UK are shipped through the Royal Mail International Tracked & Signed service giving you the added security of being able to track your purchase to your destination.
Parcels sent via this service should reach you within 3 to 5 working days of the date of dispatch.
We ship to all the above locations and the postage which is included for UK shipping will be deducted from the cost of the shipping to your country.
As our items come in variable sizes and weights we charge shipping for each item, however, if you would like to purchase more then one item contact us and we will endeavour to get you a better shipping price dependant on which items you wish to purchase.
If for any reason the item you purchase from kode-store.co.uk does not meet your expectations all our items are covered by a 30 calendar day returns policy from the date of the arrival of your item.
Kode-store.co.uk will accept returns within this period for a full refund including postage and packaging or a replacement (if required and subject to availability).
We will refund you immediately on receipt of the returned goods.
We do not refund the cost of the return postage.
We package our items carefully so please retain the packaging and return our items in the same condition as you received them, preferably by tracked post.
On return of your purchase, please make sure you keep hold of the postage receipt as proof of postage. If you do not have proof of postage you may not be eligible for a refund.
Our returns address is:
Flat 3 Middleton House
43-49 High Street
The Alternate Kode-Store
The images displayed on The Alternate Kode-Store page have been altered in a graphic editor and are not a true representation of the actual product for sale.
What is the condition of your Vintage Retro Kitsch Items?
Answer: Our Vintage Retro Kitsch items are secondhand, or used and may display wear and tear. We do describe and where possible display in images any significant flaws (we know the condition of the items we sell as they are all hand picked, they are also digitally photographed for ours and your reference).
What do some of the terms you use to describe their condition mean?
Answer: Terms we may use to describe the condition of an item:
Good: (means the item has some light wear and tear)
Very Good: (means the item has some minor wear and tear which is reasonably un-noticeable and un-notable)
Excellent condition: (means it is in mint or near mint condition)
Since we began selling online over a decade ago we have always been sensitive about our customer’s data and privacy. We run periodic security audits to make sure that our website and business is safe so we can confidently bring you the products and items we sell.
Our servers are based at a ISO 27001 certified data centre and our website is secured with TLS (Transport Layer Security) which means any communication between you and our website is encrypted whether you are a customer or just browsing leaving no possibility of a compromised connection.
As a customer of kode-store.co.uk the only information we keep is your name, email, telephone number (if provided), and billing and delivery address/addresses, which will never be used for anything other than to contact you about your order and an occasional update on new products.
We do not store or keep any of your credit or debit card details on our server as your payments are processed via PayPal, Braintree (A PayPal Service) and Amazon Pay.
You can read about PayPal and Amazon Pay by visiting the links below:
Lee Allan Kane T/A kode-store.co.uk does not share any of your personal information with anyone.
If you have been a customer of kode-store.co.uk and you would like to request what information we hold on our servers about you please contact us via our contact form and select “Data Request” from the drop-down subject box.
What Are Cookies
For more general information on cookies see the Wikipedia article on HTTP Cookies
Our essential cookies:
Third Party Cookies
This site uses Google Analytics which is one of the most widespread and trusted analytic solutions on the web and helps us to understand how our customers and visitors use our site and ways that we can improve their experience.
These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. None of these cookies retains any identifiable data relating to you.
For more information on Google Analytics cookies, see the official Google Analytics page. Google analytics data privacy and security.
The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. Our adverts are set to Non-personalised ads which you can read about here.
None of Google Adsense cookies retains any personal data or information about you.
For more information on Google AdSense see the official Google AdSense privacy terms.
We also use social media buttons on this site that allow you to connect with your social network in various ways. For these to work the following social media sites Facebook and Pinterest will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies which you can read by following the links below:
None of the social media cookies set from this site contains any identifiable data or information about you if you are not a member of those social media sites.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Therefore it is recommended that you do not disable cookies.
Hopefully that has clarified things for you and if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it interacts with one of the features you use on our site. However, if you are still looking for more information you can contact us through the email below.